Privacy policy.
Your trust is the foundation of our practice. This policy explains how Le Blanc Dentals collects, protects, and uses your information.
Effective date: 2026
1. Information we collect
We collect information you provide when booking appointments, completing medical history forms, or contacting us — including your name, contact details, identification information, health history, dental records, images, and treatment preferences. We also collect technical data such as IP address and browser information when you use our website.
2. How we use your information
Your information is used to provide safe, personalised dental care, manage appointments, process payments, communicate with you about treatment, comply with legal and regulatory obligations, and improve our services. We do not sell your personal information to third parties.
3. Medical records and confidentiality
All clinical records are stored securely and accessed only by authorised dental and administrative staff involved in your care. We maintain strict confidentiality in line with professional dental ethics and applicable Kenyan healthcare regulations.
4. Sharing your information
We may share limited information with laboratories, imaging partners, insurance providers, or specialist referrals only when necessary for your treatment. Any third party is required to protect your information and use it only for the agreed purpose.
5. Data security
We use industry-standard security measures — including encrypted storage, access controls, and secure communication channels — to protect your information from unauthorised access, loss, or misuse.
6. Your rights
You have the right to access, correct, or request deletion of your personal information, subject to legal and clinical record-keeping requirements. To make a request, contact us at hello@leblancdentals.co.ke.
7. Cookies and analytics
Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our site. You can adjust your browser settings to manage or disable cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.